Getting started
Is building agents really free?
Yes. Building and testing agents is free, with no time limit. Agents start drawing from a budget only when they run in production.
Do we need to buy everything?
No. Every product is sold on its own. Most teams start with one thing: taking agents to production, or governing the agents they already have. Add more when it makes sense; adding never reprices what you already have.
Why is governance priced as custom?
It depends on how many agents and teams you govern, and across which platforms. We size it with you on a call.
Are Reimagineers and forward-deployed engineers included?
Yes. Production and governance plans include Reimagineers, who own the business outcome, and forward-deployed engineers, who own the build. They work alongside your team through RADAR, from reimagining the work to measuring the result in your own numbers. Talk to us to find out what is included for you.
Agent-months
What is an agent-month?
One agent in production for one month. Each agent draws from your yearly budget according to how it's built: half an agent-month for an Assistant, one for a Specialist, two for an Expert. See how agent-months are counted.
Does a quiet or a very busy agent cost the same?
No. An agent handling fewer than 100 tasks in a month draws less: a quarter for an Assistant, half for a Specialist. An Expert always draws two, because its virtual machine is reserved. Up to 2,000 tasks a month is the standard draw, and every further 2,000 tasks starts another agent-month. See the table.
When does an agent count as in production?
When it's connected to your production identity provider, tools and data. A sandbox pointed at UAT doesn't count.
Which products use agent-months?
Agents and SuperFlow workflows built in Agent Studio or Architect and running in production, and Open Cowork team agents shared with colleagues. Building and testing, Open Cowork personal agents, OpenController, Basecode, Openfinetuner and Lyzr Optimus never use agent-months; each has its own price, or is free.
What happens if we run over our budget?
Nothing stops. Your agents keep running and you add agent-months in blocks of 150, at any time.
Billing and security
Do you charge for model tokens?
No. You pay your model provider directly, or run open-weight models on your own hardware, so Lyzr never bills twice for the same work.
Does where Lyzr runs change the price?
No. Hosted by Lyzr or in your own cloud, the price is the same; you cover your own cloud costs. On-premises runs on Lyzr Optimus hardware, priced separately and shipping Q4 2026.
Which security standards does Lyzr meet?
Lyzr holds a SOC 2 Type II report and ISO 27001:2022 and ISO 42001:2023 certifications, and its security program follows GDPR and HIPAA. Reports are in the Lyzr Trust Center.